This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You contact Metz Custom Homes via website contact form, business phone number, social media messages or by email. 

We use Your Personal data to provide and improve our service to the customer. By contacting Metz Custom Homes, You agree to the collection and use of information in accordance with this Privacy Policy. 

Collecting and Using Your Personal Data 
Types of Data Collected 
Personal Data 
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: Email address, First name and last name, Phone number, Address, City, State, Province, ZIP/Postal code, and project location.. 

Usage Data 
Usage Data is collected automatically when using the Service. 
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device. 

Tracking Technologies and Cookies 
We may use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies. 

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity). 

These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website. 

Your Personal Data 
The Company may use Personal Data for the following purposes 
To provide and maintain our communications with our customers, share project updates and inquiries, and to promote the flow of services requested by our customer. 

How We Share Your Personal Information: 
We do not, in any way, share your personal information. Your personal information is private and only used for communications between you and our Metz Custom Homes team. 

Retention of Your Personal Data 
MCH will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. MCH will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods. 

Transfer of Your Personal Data 
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. 

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. 
MCH will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information. 

Delete Your Personal Data 
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may contact Us to request access to, correct, or delete any personal information that You have provided to Us. 

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so. 

Disclosure of Your Personal Data 
Business Transactions 
Law enforcement 
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). 
Other legal requirements 
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: 

Comply with a legal obligation 
Protect and defend the rights or property of the Company 
Prevent or investigate possible wrongdoing in connection with the Service Protect the personal safety of Users of the Service or the public 
Protect against legal liability 

Security of Your Personal Data 
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy 
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers 

Links to Other Websites 
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. 
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. 

Changes to this Privacy Policy 
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. 
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

Terms & Conditions 
1. Overview 
By submitting our website contact form or otherwise contacting Metz Custom Homes, you agree to receive text messages from Metz Custom Homes regarding inquiries, project updates, promotions, and other relevant notifications. Message frequency may vary. 
2. Message & Data Rates 
Messaging and data rates (fees) may apply based on your mobile carrier’s plan. Metz Custom Homes is not responsible for any charges incurred from receiving our text messages. 
3. Opting In 
By providing your mobile number and/or submitting our online inquiry form, you consent to receive occasional text messages from Metz Custom Homes. Your consent is not required as a condition of purchasing any products or services.
4. Opting Out 
You may opt out of receiving SMS messages at any time by replying STOP to any message. After you opt out, you may receive a final confirmation message before no longer receiving texts from us. Alternatively, you may email us at 
contact@metzcustomhomes.co and request to be removed from any and all SMS messages. 
5. Support & Assistance 
For help, please contact our support team by email at contact@metzcustomhomes.co or by phone at 615-900-5567. 
6. Privacy & Data Usage 
Your phone number and data will be used only for the purpose of providing SMS communication and will not be shared with third parties except as required by law. See our Privacy Policy for more details. 
7. Changes to Terms 
We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page. 
By submitting our website contact form and/or by providing your mobile phone number, you agree to these terms. 

Contact Us: 
If you have any questions about this Privacy Policy, You can contact us: By email: contact@metzcustomhomes.co 
By visiting our website: https://metzcustomhomes.co/contact 
By phone: 615-900-5567


LAST UPDATED ON FEBRUARY 6TH, 2025

teRMS OF SERVICE & privacy policy