Introduction 
Welcome to Metz Custom Homes. These Terms of Service (“Terms”) govern your access to and use of our website and services, including our SMS messaging services. By using our website or engaging with our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services. 

Scope of Services 
Metz Custom Homes specializes in building high-end luxury custom homes in Middle Tennessee. Our services include consultations, construction, renovations, and home additions. All services are subject to the terms and conditions outlined in specific agreements with our clients. 

User Responsibilities 
1. Accurate Information: You agree to provide accurate and current information when submitting inquiries or requests through our website. 
2. Use of Website: You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. 
3. Prohibited Activities: You are prohibited from: 
○ Attempting to gain unauthorized access to our website or servers. 
○ Engaging in any activity that disrupts or interferes with our website’s functionality. ○ Using automated systems to access or scrape content from our website without permission. 
Intellectual Property 
1. Ownership: All content, including text, images, logos, and designs, on our website is the property of Metz Custom Homes and is protected by copyright and trademark laws. 2. Restrictions: You may not reproduce, distribute, or create derivative works from any content on our website without prior written consent. 
Disclaimers 
1. Website Content: While we strive to ensure the accuracy of the information on our website, we do not guarantee that all content is error-free, complete, or up-to-date. The content is provided “as is” for informational purposes only. 
2. Third-Party Links: Our website may contain links to third-party websites. Metz Custom Homes is not responsible for the content, privacy practices, or reliability of any third-party sites.

Limitation of Liability 
To the fullest extent permitted by law, Metz Custom Homes shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services. 

Privacy Policy 
Your privacy is important to us. Please review our Privacy Policy BELOW to understand how we collect, use, and protect your personal information. 

SMS Messaging Consent 
1. Opt-In Process: By providing your phone number on our website and into our phone system, you consent to receive SMS messages from Metz Custom Homes. Opt-in language is provided on every page where phone numbers are collected, ensuring transparency about the nature and purpose of the 
communication. 
2. Opt-Out Process: You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us or by contacting us directly at contact@metzcustomhomes.co. 
3. Compliance with Regulations: Metz Custom Homes complies with industry standards, including FCC and carrier requirements, to protect you from spam and fraud. Our SMS service is registered with The Campaign Registry (TCR) as mandated by industry regulations. 

Data Collection and Privacy 
1. Information Collected: We collect and use your phone number solely for the purpose of providing telephone and SMS communications regarding inquiries as well as project communications. Additional data collected may include your name, email address, and project details including: location, timeframe, scope of project, and miscellaneous details etc. (if provided). 
2. How We Use Your Data: Your data will only be used for the purposes for which it was collected, such as sending you service updates, promotions, and important notifications. We do not share, sell, or disclose your data to third parties except as required by law or to provide our services (e.g., sharing your phone number with TCR for compliance). 
3. Privacy Policy: For more information on how we collect, use, and protect your data, please review our Privacy Policy [insert link]. This policy is publicly available and linked on all pages where customer data is collected.

Modifications to Terms 
Metz Custom Homes reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms. 

Governing Law 
These Terms are governed by and construed in accordance with the laws of the State of Tennessee. Any disputes arising from these Terms or your use of our website or services shall be resolved in the courts of Tennessee. 

Contact Us 
If you have any questions or concerns about these Terms, please contact us at: 
Metz Custom Homes 
615-900-5567 
contact@metzcustomhomes.co 

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms of Service.

LAST UPDATED ON DECEMBER 20TH 2024